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Temporary (transient) Bounces: these have bounced usually because there is some temporary issue with the recipient's mail box (it's full, the message was too large, attachments were not accepted etc.), email addresses that have been suppressed by Amazon for bouncing too many times in the past, or some other temporary technical reason why the recipient could not receive the email at that time. Seatrobot does not decline these from the eventcontinues to email these contacts, but creates a 'bounce count' for them, and increments that bounce count each time an email bounces in this manner.
If any email address generates three Temporary Bounces each within ninety days of the last, Seatrobot will count them as a Permanent Bounce only after three separate Temporary Bouncesmark them as ‘Temporary Hold’ and refuse to send an email to them for ninety days. After this ninety day period, their bounce count is re-set to zero.
Each day Seatrobot checks every contact’s status and re-sets the Temporary Bounce count to zero for any contacts whose last Temporary Bounce was greater than ninety days in the past and who are not in state Temporary Hold.
For a full table of different bounce-types and Seatrobot's response to them, click here.
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All bounced email are tracked in detail in the Contacts section. You can filter your contacts by bounce type using the 'Status Filter' dropdown:
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Clicking any of these bounce types will display all contacts in your database with that status.
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