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Find the guest using the search bar. Select their row using the checkbox. Then click the green thumbs-up button in the toolbar. This will accept their invite on their behalf and set them as confirmed. You can also decline on behalf of a guest using the same method with the red thumbs-down button.
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Someone told me they did not receive the invite I sent. Can I re-send it to them?
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If you do not know their info, click on the First Name of the original guest to open the Edit Guest Info box. Then click the ‘Save and Re-send Email’ button. This will re-send the confirmation email to the guest, containing the ‘Your Registration’ button. This button takes the guest to their own Registration Page where they can enter the information on their newly-added additional guest themselves.
Someone who registered using the Register Page for my event wants to bring a guest - why can’t I add a guest to their reservation?
You can only add another guest (or guests) to a confirmed guest who was invited (by sending them an Invite Email) - not to a guest who registered through the Register Page. The reason for this is because Seatrobot assumes that Email Invites are used for events where you want to control precisely who can attend, and how many guests they can each have.
Register Page guests register from a public page (using your Register Page link) - so for these events, Seatrobot assumes you just want people to register - and don’t mind if they share that link with others you don’t know.
If someone else needs to register as well, you can simply send them the link - and after they register, if you want to keep the two guests together you can Link them in Guest List.
Can I mark someone as having Attended my event?
Yes. Select the row of the guest you want to mark as Attended. Then click the green Attended checkmark button. A green checkmark will appear next to the guest’s First Name. The count of Attended guests will go up by 1.
Can I export my guest list to send to someone?
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