What is a Package?
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Go to Packages and select the checkbox to the left of the Package to make it appear on your Register Page, as in the image below:
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How
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Seatrobot’s Waitlist feature is designed to help you manage an event with set maximum attendees. It kicks in by default when certain registration limits are reached. In such cases, people trying to register or accept invites to your event are given the option to be put on the Waitlist instead. They receive a special Waitlist Confirmation email and are displayed in a blue, separately sortable row in your event Guest List.
When setting up your event and creating Packages, it is useful to understand how the Waitlist limits work.
Free registrations. When you first set up your event you are asked whether you will be allowing free registrations. This includes both free registrations via your Register Page (Default Registration Package) and people you Invite (Default and all custom Invite Packages). The Maximum Free Registrations number you set at event setup acts as the default limit for Free Registrations and Invites combined. Once this limit is reached, anybody attempting to Register at your register Page, or trying to accept an email Invite, will not be able to register and will be given the option to go onto the Waitlist.
How do I control my event guest numbers?
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3. Tracking all the totals. On the left hand side, Seatrobot displays in green badges the totals of all available seats in the Free Packages and the Tickets / 3rd Party Packages. These totals are all the toggled on Packages, i.e. all the seats that are checked on the left as available for people to register. Here’s an example setup:
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b. Paid / 3rd Party Max is 150 (lower green badge). This number is the sum of all the available seats in all toggled-on Paid / 3rd Party Packages. In this example, the All-Access Ticket Package is toggled on. It contains one seat per package and there are 50 Max Available - so this Package provides 50 seats in total. The Basic Ticket (Package open for editing) is toggled on also. It contains two (2) seats per package and there are 50 Max Available - so this Packages provides 100 seats in total. The total seats of the two toggled-on Packages combined is 150.
How does Waitlisting work with Packages?
Seatrobot’s Waitlist feature is designed to help you manage an event with set maximum attendees. It kicks in by default when certain registration limits are reached. In such cases, people trying to register or accept invites to your event are given the option to be put on the Waitlist instead. They receive a special Waitlist Confirmation email and are displayed in a blue, separately sortable row in your event Guest List.
Waitlisting only applies to Free registrations (email Invites and Free Registration Package on the Register Page). Paid Tickets display ‘Sold Out’ when they reach their maximum registrations.
Waitlisting Free registrations. The Maximum Free Registrations number you set at event setup acts as the default limit for Free Registrations and Invites combined. Once this limit is reached, anybody attempting to Register at your register Page, or trying to accept an email Invite, will not be able to register and will be given the option to go onto the Waitlist.
The Waitlist also kicks in if you set an individual Max Registrations limit on your Free Registration Package. Once this is reached (even if the event’s Maximum Free Registrations numbers not reached), all people attempting to register for free at your Register Page will only be offered the Waitlist option.